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Articles

  • Submitting a Feature Request

    Overview The article details the process to submit a feature request for Kayako. Information You can submit the feature request by opening a support ticket. Process after a feature request As soon as ...

  • Restoring a Deleted Element in Kayako

    Overview Unfortunately, restoring deleted elements in Kayako is not currently possible. Information If you need a copy of the data in your instance, see Requesting a Data Dump or Backup for Your Kayak...

  • Welcome to Kayako Support

    As noted in our communication sent to you July 3, 2019, we are going live with our enhanced support system for Kayako customers effective Monday July 8th, 2019 UTC. You will be able to submit your sup...