You may want your Kayako support portal to be accessible both with and without
To make your site accessible both with and without 'www', follow these steps:
- Modify your existing brand so that the Custom domain field says
- Ensure that you have created a CNAME record for
yourdomain.netthat points to `yourdomain.kayako.com`.
If you are unable to make a CNAME change, you can have your IT team make a change so that
- Make sure to configure SSL certificate for your custom domain.
After that, when customers go to
www.yourdomain.com, they will be redirected to