Articles in this section

• Incomplete Data Export from Kayako - Not All Conversations Are Present
• Adding Private Notes to Capture More Context
• Adding Tags to Users, Organizations, or Conversations
• Allowing Customers to Change Conversation Statuses
• Automatically Changing the Status of an Open Conversation to Pending
• Automatically Forwarding Conversations From Kayako to an External Email Address
• Can We Generate Reports on Amount of Emails and Responses Per Day from Kayako?
• CC User Who Replied to the Conversation is Not Being Added To the CC Field
• Changing the Acknowledgment Email Sender Address for Conversations Created via API
• Conversations Getting Trashed Automatically