At Kayako, providing great customer support is more than just an approach to doing business. Our end-to-end customer service software helps teams of all shapes and sizes ensure customer satisfaction and increase productivity and effectiveness.
We believe the customer support should be simple, straightforward and optimized to meet your individual needs. Kayako’s comprehensive support programs have one goal in mind: eliminating obstacles to excellence so your customers stay happy and your business can thrive.
Our Platinum plan redefines exceptional customer service, equipping you with the critical tools to advance your business objectives and ensure customer satisfaction and retention. With Platinum, Kayako introduces concierge consulting: personalized training modules to instill best practices and hone your team’s skills. Put convenience at your fingertips with Platinum – the smart investment for high performance.
As a Gold customer, you get more of what you love in our standard plan including bonus features like response time windows and expanded Kayako Classic support. Go Gold for a stepped-up level of service that will transform your everyday success.
There’s nothing basic about Kayako’s entry-level support plan; as with everything we do here, the premium comes Standard. We designed this program for customers looking for robust online and phone support.
Note: For more information, please refer to the attached brochure.