Overview

Kayako accepts payment by bank transfer for subscription payments. This article provides general information on the process and the bank account details for the wire payment.

Information

General Rules

• The amount sent by your bank should exactly match the amount requested by Kayako after any processing fees.
• Make sure that your bank disburses the payment in US Dollars.
• Ensure to include your invoice or order ID number in your payment reference.
• Initiate the wire transfer at least 7 days before the due date so that the payment has enough time to be processed on our end.

Wire Payment Instructions

Bank Name: J.P. Morgan Chase Bank N.A.

Account Number: 631532287
ACH Routing Number: 111000614
Wire Routing Number: 021000021
SWIFT/BIC: CHASUS33XXX
Currency: USD

You can verify the wire payment instructions on the footer of the invoice as well.

Note: At the moment PayPal is not a payment option available.