Overview
This article provides information for when you are having trouble connecting Facebook with your Kayako instance.
Information
It is quite possible that the issue is not Kayako specific and is instead on Facebook's end.
- If Facebook is currently undergoing maintenance or having problems, you will be able to see this information and get real-time updates at their status page.
- If the status page is showing all systems operational and you are still having problems connecting, please open a conversation with us, so that we can help out.