Hello again! We update Kayako almost every day. Every two weeks, we'll summarize what's new, what changed and what we fixed in the Release Notes section.
You can now change conversation requesters in Kayako, without
needing to duplicate or merge.
Fixes and improvements
- Fixed a bug that meant previously-deleted options in custom fields still showed
- Fixed some translation issues - improvements to translations coming soon!
- Fixed a bug that caused links in conversations to include the trailings square bracket
- Fixed an issue with datepickers across the product
- If no channels exist and a case cannot be replied to, we just show the option to leave a note instead.