Kayako Classic
Overview
Let's assume a customer wants to find all macros that contain the word 'bell'. This article shares information around searching content in macros for specific words.
Important Note: If you are unsure about securely performing the steps mentioned in this article, always make a backup before making any changes or reach out to support for more help.
Information
It is not possible to search for a specific keyword or phrase in the macro using a regular search.
However, admins or owners can accomplish the goal by writing a script that parses the output of the macro and searches for the keyword using sample code to retrieve all macros code on developer.kayako.com.
