The European Union's General Data Protection Regulation (GDPR) introduces robust data privacy requirements to protect EU individuals' data and applies to any company that collects or handles EU personal data. You can find out a lot more information by visiting the EU GDPR website.
At Kayako, data protection is of critical importance, and one of our key business principles. As you may know, the GDPR came into effect on May 25th, 2018. We are committed to helping our customers address the GDPR requirements that are relevant to our products and services.
Check out the resources below; they provide details around our data protection program as well as the steps we're taking to provide the GDPR-compliant functionality in your specific Kayako solution(s).
You may also check out the GDPR FAQs that provide details about the essential definitions on this topic.
If you have any questions please contact your Account Manager.