This article provides the shortcut to open the Emoji pop up menu. Emojis are not part of the tools that are readily available in the conversation's menu tray/bar. You can, however, use operators to open the emoji window on the agent portal.
To learn how to do this, read through the following process.
To open the Emoji window, use the following shortcut keys:
- macOS -
- Windows 10 OS:
Win + period (.)or
Win + semicolon (;)