Customers for The New Kayako are offered with plans for teams and businesses of every stage, shape, and size. Some customers may be interested in upgrading or downgrading their plans.
This article provides the steps on how to upgrade or downgrade The New Kayako price plans through the Admin console.
Log in to your admin account in your Kayako instance.
Click the Administration button (gear icon) in the lower-left corner.
On the left panel, scroll down to the Account section and click Plan.
Select the plan you prefer.
Click the Update Subscription button.