You may encounter issues or may have inquiries about using the Kayako Mobile App (Kayako Classic and The New Kayako) on iOS 13.
The Kayako Mobile App is currently not certified to work on iOS 13. We sincerely apologize for any inconvenience this may cause you.
Our engineering and product teams are aware of this issue and are working to implement the compatibility. This improvement is one of our top priorities on the product roadmap, and you can expect the compatibility with iOS 13 to be implemented in one of our future releases.
Please stay tuned on updates by visiting our Product Updates page.