We are happy to announce that the February 2021 Release is out! This article provides a list of items that are part of this release.
|Modifying a Custom Field Using The API Results in a 400 Error||Fixes an issue where sending an API call to modify a custom field results in a 400 error, "REQUEST_FIELDS_EMPTY".|
|Default Language Assignment Not Working Correctly||Fixes an issue that caused new users to have their default language to be set based on the site owner's preference settings.|
|Growth Plan Customers Are Unable to Modify Default Role Permissions||Fixes an issue where Growth Plan customers receive the message "Sorry, Custom roles and permissions feature is not available on your current Kayako plan. Ask your administrator to upgrade to get access to this feature." and are unable to make any modifications.|
|Trigger For Reply-Only Condition Activates on Internal Notes||Fixes an issue where a trigger that is supposed to fire on the reply-only condition fires when an internal note is added.|