Modifying the details for your billing information can be done in the admin area of your dashboard, as explained in our article on Checking or Updating Your Billing Information, Price Plan, or Payment Method. However, it may be the case that you require the assistance of Support to add a new billing account to which invoices should be addressed.
If you wish that a new contact be added to your billing account, please raise a Support ticket with the following information:
- Full name of the contact
- The email address to which invoices should be addressed
- A contact phone number
- The complete billing address and postal code
- Confirmation that the new contact should be billed all future invoices
Please ensure that your request comes from an account that can be validated against your billing information so that it is addressed in a timely manner.
- Copy of recent invoice
- The billing email address and mailing address previously registered on the account