Kayako Classic
Advanced Configuration Questions
Check here for help with advanced configuration tasks.
- Clickable URL in Macro's Reply Text
- Ticket Status Won't Change to Open If Agent Replies
- Issue in Receiving Customers' Replies for Conversations via Email
- Updating users to new Organization
- Including the CC Email List in Automatic Replies with Placeholders in a Trigger
- Enabling Single Sign-On (SSO) for User Authentication
- Why aren't push notifications working on my Android app?
- Checking Platform Status of Facebook
- Removing the Kayako Footer Message from My Emails
- Retrieving All Conversations
- Why isn't my conversation getting set to 'Open' when the customer replies?
- Kayako Can't Get Real-Time Updates Because of Network Settings Error
- Finding Documentation for the Kayako API
- Maximum Limit for Adding Custom Conversation Types
- Reports and KQL in Kayako Classic
- Changing Spam Filter Aggressiveness Settings in Kayako
- Editing System Types, Priorities and Statuses
- Editing API Key ID for Custom Fields