Go to Kayako Classic
Advanced Configuration Questions
Check here for help with advanced configuration tasks.
- Setting a Conversation On-hold with Timer
- Clickable URL in Macro's Reply Text
- Checking Meta Tags in Help Center Articles
- Ticket Status Won't Change to Open If Agent Replies
- Issue in Receiving Customers' Replies for Conversations via Email
- Updating users to new Organization
- Including the CC Email List in Automatic Replies with Placeholders in a Trigger
- Checking Platform Status of Facebook
- Finding Documentation for the Kayako API
- Reports and KQL in Kayako Classic