Kayako Classic
Help Center
Dial in your Help Center content and appearance, so you can provide the best self-service around.
- Managing Help Center Content
- Help Center Search Engine Process
- Changing the Status of an Article
- Disabling an Article Without Deleting It
- Embedding Attachments Inline in Help Center Articles
- Errors Creating or Editing Items in the Help Center: “Title for your main language cannot be empty.”
- Adding Private Notes to Capture More Context
- Handling a Conversation Status
- Configuring Custom Domain and SSL Certificate for Help Center
- Changing Kayako's Default Language and Time Settings
- Languages Support in New Kayako
- Enabling Multiple Languages for Your Customers and Agents
- Creating Additional Brands
- Controlling Your Customers' Support Experience with Brands
- Modifying Templates to Customize Your Help Center and Emails
- Helping Your Customers Sign in to the Help Center
- Customizing the Appearance of Your Help Center
- Restricting Visibility of Help Center Content
- Rearranging the Order of Your Help Center Content