Kayako Classic
Conversation & Channel Questions
Find quick answers to your questions about managing channels and conversations in Kayako.
- How Kayako Determines Where Customers' Ticket Replies Go
- LOOP_DETECTED Messages in Suspended Messages
- Restoring Macro Content
- Attachment Limit
- Difference Between Closed and Completed Status
- Viewing Headers and Original Formatting of Customer Emails
- Message Status Indicators and Their Meaning
- Issues Replying to a Conversation
- Allowing Email Through Kayako Spam Filter
- Changing Requester on a Conversation
- Deleting a Conversation Note
- Changing Default Email Address
- Changing the Brand of a Conversation
- Using Messenger in Multiple Languages
- Forwarding a Conversation to a Third Person
- Deleting a Conversation
- Creating Conversations with Attachments Through API