Customer Accounts

• Getting Invoices Delivered to a Different Email Address
• Requesting Assistance Changing the Billing Information
• Requesting Assistance to Add a New Contact to Your Billing Account
• Requesting Assistance to Add a Credit or Debit Card to Your Account
• Request Removal of Credit Card Details
• How can I Enable or Disable Auto-Pay?
• Default Email Address Is Set To Unverified For New Instances
• Personal Data or Information Removal Request
• Kayako Subscription or Account License Has Expired Error
• Adding New User Accounts for Customers
• How to Sign Up for a Free Trial of the New Kayako
• Free Trial Sign-Up Process Does Not Complete
• Access to the Instance After License Expiration
• Password Reset Email Not Received
• Kayako Plan Menu Page Is Not Loading
• Kayako and the General Data Protection Regulation (GDPR)
• Kayako Accounts Data Center Locations
• Adding Seats for Your Agents or Changing Your Kayako Plan to a Different Tier
• Checking or Updating Your Billing Information, Price Plan, or Payment Method
• Kayako Pricing Plans and Packages
• General Data Protection Regulation (GDPR) FAQs
• Changing Your Support Plan Type in Kayako