Customer Accounts
- Checking Your Expiration Date, Balance and Past Invoices
- Getting Invoices Delivered to a Different Email Address
- Requesting Assistance Changing the Billing Information
- Requesting Assistance to Add a New Contact to Your Billing Account
- Requesting Assistance to Add a Credit or Debit Card to Your Account
- Request Removal of Credit Card Details
- How can I Enable or Disable Auto-Pay?
- Are There Specific Security Events Logged/Defined in Kayako?
- Confirm Your Subscription is Canceled or When a Plan/Instance will Expire
- Default Email Address Is Set To Unverified For New Instances
- Personal Data or Information Removal Request
- Kayako Subscription or Account License Has Expired Error
- Adding New User Accounts for Customers
- How to Sign Up for a Free Trial of the New Kayako
- Access to the Instance After License Expiration
- Password Reset Email Not Received
- Ending Subscription or Account Cancellation
- Kayako Plan Menu Page Is Not Loading/Missing
- Kayako and the General Data Protection Regulation (GDPR)
- Kayako Accounts Data Center Locations
- Checking or Updating Your Billing Information and Payment Method
- Kayako Pricing Plans and Packages
- General Data Protection Regulation (GDPR) FAQs
- Changing Your Support Plan Type in Kayako