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  1. Kayako Support
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  3. Channels (Email)

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Channels (Email)

  • Messages are Bounced Instead of Being Delivered
  • CC Value Results in Error 400 (Parameter: ‘channel_options’; ‘FIELD_INVALID’) When Adding a New Conversation
  • 404 Not Found Error When Clicking On Verification Link After Adding An Email Address
  • Resending Verification Email
  • Email Messages Are Bouncing and Being Rejected Due to Mailbox Full
  • External Email Address Added Showing Unverified
  • Not Receiving Forwarded Emails or Messages From Office 365
  • Kayako IP Address is Blocklisted, error "This message was rejected by the recipient's mail server"
  • Associating Email Addresses With Brands
  • Adding Email Addresses to Work With Kayako
  • Bounced Emails Causing Conversations Reopening
  • Ensuring Your Emails Are Received and Do Not Go Into Your Customer's Spam Folder
  • Using External Domains or Email Addresses to Work With Kayako
  • Managing the Support Email Addresses Settings
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