Channels (Email)

• Messages are Bounced Instead of Being Delivered
• CC Value Results in Error 400 (Parameter: ‘channel_options’; ‘FIELD_INVALID’) When Adding a New Conversation
• 404 Not Found Error When Clicking On Verification Link After Adding An Email Address
• Resending Verification Email
• Email Messages Are Bouncing and Being Rejected Due to Mailbox Full
• External Email Address Added Showing Unverified
• Not Receiving Forwarded Emails or Messages From Office 365
• Kayako IP Address is Blocklisted, error "This message was rejected by the recipient's mail server"
• Associating Email Addresses With Brands
• Adding Email Addresses to Work With Kayako
• Bounced Emails Causing Conversations Reopening
• Ensuring Your Emails Are Received and Do Not Go Into Your Customer's Spam Folder
• Using External Domains or Email Addresses to Work With Kayako
• Managing the Support Email Addresses Settings