Go to Kayako Classic
Channels (Email)
- Messages are Bounced Instead of Being Delivered
- CC Value Results in Error 400 (Parameter: ‘channel_options’; ‘FIELD_INVALID’) When Adding a New Conversation
- 404 Not Found Error When Clicking On Verification Link After Adding An Email Address
- Resending Verification Email
- Email Messages Are Bouncing and Being Rejected Due to Mailbox Full
- External Email Address Added Showing Unverified
- Not Receiving Forwarded Emails or Messages From Office 365
- Kayako IP Address is Blocklisted, error "This message was rejected by the recipient's mail server"
- Associating Email Addresses With Brands
- Adding Email Addresses to Work With Kayako
- Bounced Emails Causing Conversations Reopening
- Ensuring Your Emails Are Received and Do Not Go Into Your Customer's Spam Folder
- Using External Domains or Email Addresses to Work With Kayako
- Managing the Support Email Addresses Settings