Forms & Fields
- Adding Custom Fields for Conversations, Users, and Organizations
- Adding Tags in Kayako
- Building Forms for Different Conversation Types
- Configuring Cascading Select Custom Fields
- Configuring Regular Expression Fields
- Editing or Modifying System Fields
- Making a Field Mandatory in Submission Forms
- Making a Field Visible and Editable to Customer in Your Forms
- Managing Custom Fields
- Managing the Fields in the Conversation Submission Form
- Maximum Limit for Adding Options to a Custom Field Type
- Setting Custom Field Values Automatically Based on Another Field's Value