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  1. Kayako Support
  2. Components
  3. Email Templates & Placeholders

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Email Templates & Placeholders

  • Adding Dynamic Content with Placeholders
  • Cannot Disable Welcome Email
  • Change the Wording in the Search Box
  • Changing the Greetings in Kayako's Notification Emails
  • Customizing the Email Templates
  • Placeholders for Customizing Email Templates, Macros, and Notifications
  • Private Notes Are Not Private
  • Removing or Changing the Email Footer Message in Kayako
  • Restoring the Default Email Template Codes
  • Sending Custom Satisfaction Survey Using a Different Language
  • Using Automation and Placeholders to Acknowledge New Conversations
  • Using Placeholders to Customize the Notification Email Sent to a Conversation Assignee
  • Using Placeholders to Insert the Latest Previous Public Post in Agent Replies
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