Email Templates & Placeholders

• Adding Dynamic Content with Placeholders
• Cannot Disable Welcome Email
• Change the Wording in the Search Box
• Changing the Greetings in Kayako's Notification Emails
• Customizing the Email Templates
• Placeholders for Customizing Email Templates, Macros, and Notifications
• Private Notes Are Not Private
• Removing or Changing the Email Footer Message in Kayako
• Restoring the Default Email Template Codes
• Sending Custom Satisfaction Survey Using a Different Language
• Using Automation and Placeholders to Acknowledge New Conversations
• Using Placeholders to Customize the Notification Email Sent to a Conversation Assignee
• Using Placeholders to Insert the Latest Previous Public Post in Agent Replies