Email Templates & Placeholders
- Adding Dynamic Content with Placeholders
- Cannot Disable Welcome Email
- Change the Wording in the Search Box
- Changing the Greetings in Kayako's Notification Emails
- Customizing the Email Templates
- Placeholders for Customizing Email Templates, Macros, and Notifications
- Private Notes Are Not Private
- Removing or Changing the Email Footer Message in Kayako
- Restoring the Default Email Template Codes
- Sending Custom Satisfaction Survey Using a Different Language
- Using Automation and Placeholders to Acknowledge New Conversations
- Using Placeholders to Customize the Notification Email Sent to a Conversation Assignee
- Using Placeholders to Insert the Latest Previous Public Post in Agent Replies