We have a New change on how we can assist you
👉 NEW Support Portal Migration
Summaries of improvements, new features and fixes we make, week to week.
Ready to upgrade from Kayako Classic? Learn all about the process here.
No Kayako is an island. Integrate with all your (other) favorite tools to power up your support.
Dial in your Help Center content and appearance, so you can provide the best self-service around.
Communicate with customers via email, chat, and social media – all without ever leaving Kayako.
Get help replying to, updating, viewing, and all-around improving your customer conversations.
If you're new to Kayako, this is the place to be. Let's get you up and running!
Take work off your team's plate by mastering Kayako's powerful, versatile automation tools.
Make sure your users – whether customers or staff – are getting the most out of their Kayako accounts.
Check here for the latest news about Kayako's development.
Just migrated from Kayako Classic? Find answers to common post-migration questions.
Learn more about some of the policies and standards Kayako adheres to.
Check here for help with advanced configuration tasks.
Find quick answers to your questions about managing channels and conversations in Kayako.
Get clear, concise guidance on questions related to billing, subscriptions, and accounts.
Looking for help configuring teams and user accounts? Look no further.
Have a question about managing or customizing your Help Center? Get answers here.