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We have a New change on how we can assist you 👉 NEW Support Portal Migration

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    Summaries of improvements, new features and fixes we make, week to week.

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    Ready to upgrade from Kayako Classic? Learn all about the process here.

Popular in Kayako - Upgrading from Kayako Classic

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    No Kayako is an island. Integrate with all your (other) favorite tools to power up your support.

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    Dial in your Help Center content and appearance, so you can provide the best self-service around.

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    Communicate with customers via email, chat, and social media – all without ever leaving Kayako.

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    Get help replying to, updating, viewing, and all-around improving your customer conversations.

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    If you're new to Kayako, this is the place to be. Let's get you up and running!

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    Take work off your team's plate by mastering Kayako's powerful, versatile automation tools.

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    Make sure your users – whether customers or staff – are getting the most out of their Kayako accounts.

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    Check here for the latest news about Kayako's development.

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    Just migrated from Kayako Classic? Find answers to common post-migration questions.

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    Learn more about some of the policies and standards Kayako adheres to.

Popular in Kayako - Compliance Questions

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    Check here for help with advanced configuration tasks.

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    Find quick answers to your questions about managing channels and conversations in Kayako.

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    Get clear, concise guidance on questions related to billing, subscriptions, and accounts.

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    Looking for help configuring teams and user accounts? Look no further.

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    Have a question about managing or customizing your Help Center? Get answers here.